Defense Base Act.net
Special Risk Insurance Brokers
1.800.877.2445 /  610.461.6690  / Fax 610.586.5467
A Black Fox International Company
info@defensebaseact.net

CRISIS MANAGEMENT PRACTICE

As the unimaginable turns into reality the world has seen risks to corporations and individuals dramatically elevated to new levels.  This new environment requires that enterprises, as well as individuals, anticipate the full dimension of risks they face and prepare to prevent or mitigate those risks if a crisis should occur.  Crisis Management planning and containment procedures have never been so critical as they are today. At Black Fox International our robust worldwide Crisis Management Practice is specifically designed for each client to address a wide array of potential crisis situations.  The Black Fox approach to Crisis Management is strategically oriented and client-focused, integrating a wide variety of options.

We will help you defend your organization from a potential crisis resulting from:

• Terrorism
• Kidnapping or Extortion
• Workplace Violence
• Stalking
• Corporate Sabotage
• Product Contamination
• Attacks on Intellectual, Physical, or Financial Assets
• Financial and Computer Fraud
• Labor Disputes
• Natural Disasters
• Civil Disturbance/Political Unrest
• Catastrophic Loss
• Damage to Reputation
• Damage to Brand Name

Formalized crisis response plans must be prepared and simulation-training scenarios conducted to evaluate existing policies and procedures to efficiently and effectively respond to any of these potential crisis situations. Our pre-incident crisis planning includes:

• Holistic risk analysis and threat assessments
• Evaluation of current security procedures
• Hardened areas of vulnerability
• Documented business continuity policy
• Development of appropriate strategies and contingencies
• Written crisis response plans
• Identify crisis response team and organizational structure

The incident phase of any crisis may occur in escalating steps as initial information becomes available. Deliberate actions are required to isolate and contain the situation.  Actions, which if not executed properly, will have lasting consequences.  Through our network of the best in class providers, Black Fox International has a proven crisis containment strategy to mitigate additional loss to life or property.  We have representatives available 24 hours a day 7 days a week to respond immediately to an incident.  Our services include:

• Immediate guidance on what initial steps must be taken to minimize further loss or determine validity of threat
• Development of specific strategies and alternatives to resolve the incident
• Provide recommendations of what additional assets are required
• Provide investigative expertise
• Provide law enforcement liaison
• Assist in developing a crisis and communication center
• Manage media relations
• Assist in dealing with victims and their families

Post-incident reviews of critical incidents provide valuable information to insure inappropriate steps and procedures are not duplicated.  Our after action review is thorough and provides a detailed report of the incident to include the following:

• Problems encountered
• Notification and response procedures
• Effectiveness of crisis response plans
• Effectiveness of crisis management team
• Crisis management strategies to prevent future incidents
• Identified areas requiring additional training

Black Fox International provides crisis management planning, training, and containment in the event your enterprise becomes the victim of a catastrophic incident. Our proven procedures will minimize risk to your employees, property, and reputation.